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Equipment Rules & Rental Guidelines

 To ensure the longevity of our services, we trust that all clients will adhere to the below rules & recommendations for the duration of their rental time. 

Please read through the equipment rules below for your rental prior to your event date.

 

Adult supervison is required

Clean Hands and Feet

NO Shoes are allowed 

NO Food, Drink, Sweets or Treats

NO Muddy set up areas 

NO Paint glitter, slime or art supplies

NO Face Paint 

NO sharp objects near the play area 

No Pets or Animals ​​​​

WEATHER POLICY

 

We never like to cancel an event but we must take precautions to protect our equipment and your guests.

Interactive Entertainment will check the weather the night before and morning of your event.

If the forecast predicts bad/ extreme weather, including rain, lightning and windy conditions we cannot  set up our equipment outdoors.

Muddy wet areas are not suitable for set up. 

In the event of bad weather we ask that you try tour best to have a back-up plan.

Clients may also choose an alternative date to have their event. (*Subject to next available date)

CANCELATION POLICY

 

We understand that things happen and may change. In the event that you need to cancel your booking please be sure to notify us as soon as possible.

Cancellations made 3 days prior to the event date will receive a full refund of deposit or any funds paid to us.

Cancellations made less than 3 days prior to your event date will result in the loss of your deposit. 

For all cancellations please call us at: 441 703 9574 or 441 703 1187

DAMAGE FEES

 

An immediate fee of $50 or more will be applied to my bill if the equipment has been soiled, extremely dirty or tainted during my booking time.

If there is any damaged or missing equipment I will be charged at an appropriate amount, i.e. cost of repair or replacement. 

All Fees must be paid within 5 days of the event

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